While robust solutions exist for large organizations that need chargeback management, SMBs have been largely left out. Our sponsor for this week's merchant sales insight, Charge Sentry, is providing a simple, automated system that allows small and medium sized merchants the ability to manage and respond to chargebacks. I was fascinated by all that this software can do, from notification, to pulling specific transaction data, to handling chargeback response. If you deal with CNP merchants, this software is a must!
