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In this week's episode, James interviews Steven Morris on how to build a succesful 1099 sales agent team. Hint: The solution is not to recruit everyone with a pulse!

Next, James discusses one of the most important decisions facing our industry in terms of technology and that is, processor agnostic or in-house processing.

Finally, Patti provides an insider's report on Fed Now, a real time payment network built and provided by the government. This will be a game changer and is something about which you should be very familiar.