Episode 55, recorded January 8, 2021, digs into the ins and outs of the Best Fleets Top 20 announcement, and the various activities that happen around it. A discussion of new courses (particularly the new Preventing Illness course), new hires, and process documentation follows.
- 00:00 - Best Fleets Top 20 announcement and notes
- 32:26 - New staff and new courses
- 36:26 - Preventing Illness
- 44:37 - Hiring and process documentation
