Nikki Montgomery is the executive director of Madvocator Educational & Healthcare Advocacy Training and the author of the Super Safe Kids patient safety book series. Nikki is a patient advocate, a former hospital Board member, and the past president of the Patient and Family Partnership Council at University Hospitals Rainbow Babies & Children’s Hospital in Cleveland, Ohio. She is also the project coordinator for The Beryl Institute’s Patient Experience Policy Forum (PXPF) and serves on the Global Patient and Family Advisory Board. As the parent of a child with complex medical needs, and a person with chronic health issues of her own, Nikki has spent lots of time in healthcare settings and is interested in improving equity, engagement and communication with patients.
Her paper in the Journal of Health Design is here: https://www.journalofhealthdesign.com/JHD/article/view/136
