In this episode, we talk all things Customer Success! We shed light on the roles of Customer Success Executive, Customer Success Specialist and Success Program Manager, and the importance of building strong relationships with the customers. We also discuss how to build trust and partnership, which serve as a foundation for both yours and your customer’s success!
Host:
Claire Bovill - Chief of Staff & Director Customer Success EMEAR
Speakers:
Ahmet Guel - Customer Success Executive
Jhosbell Verdesca De Aguiar - Customer Success Specialist
Stanislas Mangin - Success Program Manager
Read more about Ahmet’s experiences as a CSE: https://blogs.cisco.com/wearecisco/building-a-bridge-between-business-and-happiness
Browse Cisco CX EMEAR roles: cs.co/9004HVIqo
