Written By:
Walter Rafin
Narrated By:
Cinnamon Draper
The facilities-services industry has always played a crucial role in ensuring the effective cleanliness and operational efficiency of commercial and institutional spaces. Over the years, the industry has experienced significant changes in its contracting models, driven by various factors such as technological advancements, changing client expectations, and a growing emphasis on efficiency and cost effectiveness. In this article, we will explore the evolution of contracting models in the facilities services/commercial cleaning industry, highlighting key trends and challenges, and their impact on the facility management function, service delivery, efficiency, and client satisfaction.
