Deadlines. The word itself probably makes you a little anxious. And when the deadline is something like renewing your eligibility for social assistance, deadlines are high stakes. So what can we do to help people meet them? Are there bottlenecks we can lessen, or behavioral interventions we can introduce?
This episode is extra special for The Lab @ DC, because we're talking about one of our own projects. We have been investigating this very question with our colleagues at the DC Department of Human Services. Podcast Host David Yokum is joined by Lab Senior Social Scientist Katie Gan, and Chief of Strategic Planning and Project Management at DC's Department of Human Services Steph Bloch, both of whom led this project.
