In municipal elections across the country recently, incumbent mayors faced recall challenges. Not so in Boston, where Mayor Michelle Wu ran unopposed in a race that affirmed her positive, proactive approach to governing. In this episode, Nick sits down with Shin-Pei Tsay, the chief research and data officer and executive director at the Mayor's Office of New Urban Mechanics (MONUM); Shin-pei has led a variety of efforts to reimagine city services to be more efficient, equitable, and fun, and speaks about the challenges and opportunities therein.