Dan is a marketing and customer experience executive who has consistently focused on delighting customers. He is also a keynote speaker, author, and podcaster. His career has spanned multiple disciplines including marketing, customer experience, social media, and customer service. He currently works at "Winning at Social" and has previously held leadership roles at several major brands, including McDonald’s, Humana, and Discover.
Access the transcript on our blog at https://voicesofcx.com/why-your-social-media-strategy-needs-cx-dan-gingiss/?utm_source=soundcloud&utm_medium=description
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