Rachael McBrearty, a customer experience executive and pioneer in the use of digital, IOT and analytics, talks with Voices of Customer Experience about Evolving the Customer Experience. As the former Chief Creative at Cisco, she shares her years of insights and expertise in developing customer strategies, designing brand enhancing experiences and leading organizational transformation that drives growth above industry standards.
Access the transcript on our blog at https://voicesofcx.com/designing-a-customer-experience-system-rachael-mcbrearty/?utm_source=soundcloud&utm_medium=description
Follow Rachael McBrearty
LinkedIn: linkedin.com/in/rachaelmcbrearty/
Twitter: @RachaelMcB
Customer Experience Ebooks: www.worthix.com/resource-page
Customer Experience Blog: blog.worthix.com
Worthix's Artificial Intelligent CX Survey: www.worthix.com
Follow Mary Drumond
LinkedIn: linkedin.com/in/marydrumond/
Twitter: @drumondmary
