Every leader has had to manage through crisis at some point or another and, with covid, everyone has a fairly recent experience. Kathleen Murphy, SVP at Farnum Center, had to manage through multiple crises during covid. The decision-making process, data needed, and sheer speed of events make crisis management far different from the normal day-to-day.
In this episode, with covid as a background, we look at lessons learned from leading through any crisis and what it tells us about being prepared, how to operate in the crisis, and what takeaways exist after.
