In this episode, we talk about change management while implementing a new RPO program. Emily Gordon, a client delivery leader at PeopleScout joins us to talk about this change management process. Emily has more than 21 years’ experience in talent acquisition and has overseen sourcing, continual process improvement, and client implementations. Her expertise is in transitions, process improvement, team building, client relationship development, and operational delivery. She holds a Six Sigma Green Belt certification. Emily is a graduate of the University of Michigan.