Welcome to Fintech Unplugged’s fourth series. In the first episode Robert and Suresh talk with Paul Riseborough from Metro Bank to find out how they differentiate themselves from the traditional banks. Questions from the “Bin of Confusion” include: who is a Metro Bank customer? What innovations are down the line for Metro Bank? And, how can Metro Bank meet the expenses of their branches and remain profitable. We also hear from the “Man on the Street” about what they remember about their last bank branch experience and what might make them switch.
