In this episode of the Data Show, I spoke with Christine Hung, head of data solutions at Spotify. Prior to joining Spotify, she led data teams at the NY Times and at Apple (iTunes). Having led teams at three different companies, I wanted to hear her thoughts on digital transformation, and I wanted to know how she approaches the challenge of building, managing, and nurturing data teams.
I also wanted to learn more about what goes into building a recommender system for a popular consumer service like Spotify. Engagement should clearly be the most important metric, but there are other considerations, such as introducing users to new or “long tail” content.
