We speak to freelance reporter Jan Disley about how to approach bereaved families or close friends when you're asked to call them for comments - what's known in the trade as a "death knock". Respect, attentiveness and good research are all important, she says. All of these can help put someone at ease and help unlock an individual's story from the shock and tragedy.
Also joining us, MMU's Dawn Bryan as we look at the Ofcom's review of Public Service Broadcasting, and the prospects for The Times' radio project.
Here are some examples of Jan's work:
https://www.express.co.uk/news/uk/1042000/war-widows-pension-injustice-army-veterans
https://www.mirror.co.uk/incoming/gallery/dunblane-7497763
The Ofcom review of Public Service Broadcasting 2014-18 is here: https://www.smallscreenbigdebate.co.uk/what-is-ssbd/ssbd-five-year-review
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