📝 Is unclear documentation slowing down your dental practice—and confusing your team?
In this episode, Dayna Johnson breaks down why clarity in instructions and documentation is one of the most important systems a dental practice can master. Without clear workflows, teams struggle, miscommunication increases, and patients feel the impact.
Dayna explains how well-defined documentation habits lead to more consistent results, better patient communication, and improved team performance. She also shares practical tips on using Dentrix for organizing patient information, documenting interactions, and maintaining accurate health history records—key elements for building trust and delivering high-quality care.
Whether you’re a dental assistant, hygienist, office manager, or practice owner, this episode gives you the tools to streamline your systems and support your team with clarity and confidence.
âś… Key Takeaways:
-Clear instructions produce consistent, predictable results
-Strong documentation improves practice efficiency
-Every team member must know exactly where and how to document
-Dentrix can streamline communication and patient management
-Accurate health history documentation is critical for patient safety
-Trust is built through clear, proactive communication
-Systematic documentation reduces wasted time and confusion
-Clarity in processes boosts team performance and accountability
-Ongoing training keeps documentation practices consistent
-Tip sheets and resources help reinforce best practices
⏱️ Chapters:
00:00 The Power of Clear Instructions
02:31 Documenting Patient Interactions Effectively
05:11 Organizing Patient Information in Dentrix
10:52 Health History Management and Documentation
Download my free Notes & Documentation Tip Sheet here:
👉 https://novoneecommunity.mykajabi.com/notes_and_documentation
📲 Ready to improve your team’s documentation systems?
Book a free discovery call with Dayna → https://novoneecommunity.mykajabi.com/membership-offers
