In my last blog post and podcast, we talked about why it might be important to keep your patient ledger balances clean and your provider account balances accurate in your Dentrix software. By now you might have already started working on “weeding the garden” and having a beautiful Provider A/R Totals Report to look at every month. I want to keep you on this path, so I have some recommendations for you.
One of the first things you should do is make sure your default settings for allocating payments and adjustments is set up the way you want it. This will make sure that your team won’t have to manipulate payments because Dentrix will use your default settings and, since your patient ledgers are more accurate, you can just let it do its thing.
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