In this conversation, Dayna Johnson and Teresa Duncan discuss various topics related to the dental insurance industry. They start by talking about the recent Vyne dental event and the key takeaways from it. They then delve into the rise of outsourcing in the dental industry and the challenges of staffing. They emphasize the need for dental professionals to have more business knowledge, particularly in dental insurance. Teresa Duncan shares information about her dental insurance course and the topics covered in it. They also discuss common mistakes in sending claims, such as using the owner doctor's credentials and sending secondary insurance by paper. They highlight the importance of attachments and narratives in claims processing. The conversation concludes with a discussion on the challenges of electronic funds transfers (EFTs) and a preview of upcoming events and trends in the dental insurance industry. In this conversation, Teresa Duncan and Dayna Johnson discuss the benefits, selection, implementation, and optimization of dental practice management software. They highlight the importance of choosing the right software and provide insights into maximizing efficiency and improving the patient experience. They also address common challenges faced in dental practice management software and offer valuable advice. Overall, the conversation provides a comprehensive overview of the key aspects of dental practice management software.
Takeaways
Outsourcing is becoming more common in the dental industry, providing a temporary solution to staffing shortages and reducing overhead costs.
Dental professionals need to have more business knowledge, particularly in dental insurance, to effectively navigate the complexities of the industry.
Common mistakes in sending claims include using the owner doctor's credentials, sending secondary insurance by paper, and relying on narratives instead of clinical notes.
Attachments and narratives play a crucial role in claims processing, and dental professionals should ensure they are using the appropriate methods to include this information.
Challenges with electronic funds transfers (EFTs) require dental professionals to stay informed and adapt to changes in payment processing. Choosing the right dental practice management software is crucial for the success of a dental practice.
Efficient implementation of dental practice management software requires proper planning and training.
Dental practice management software can significantly improve efficiency and streamline workflows.
Utilizing dental practice management software can enhance the patient experience and satisfaction.
Challenges in dental practice management software can be overcome with proactive troubleshooting and support.
Enroll in Teresa's insurance course at: https://www.odysseymgmt.com/dental-insurance and use code NOVONEE75 to receive a discount on your purchase.
To read the full transcript of today's episode go to: https://novonee.com/media/
