Feedback can be a double-edged sword: the giver usually intends to be helpful but often comes across downright crushing. On the other hand, many leaders are locked in a cycle of making the same mistakes over and over while struggling to get anyone to give them the honest feedback they need to improve. In this episode, Diana talks with Marshall Goldsmith’s own coach, Jim Moore, about how givers and receivers can turn feedback into the vital tool for growth it was always meant to be.
