Jackie Harris decided in her early 30s she could do business better by doing business for herself. So, she quit her job with Verizon and started an Allstate Insurance agency. If you're asking, “what can I learn about business from an insurance agent?” I’ll tell you what: a lot. Like every business owner, Jackie manages money, clients, employees, and her own mental and physical health. She’s grown her business by about six times in six years. Not bad, eh? Jackietells us how (and why) we must always cultivate new clients. And she delivers with great candor how she applies creativity to break through the perception of insurance as commodity.