Our podcast Connect features one-on-one interviews with some of the top movers-and-shakers in the mortgage industry. Our 11th episode features Josh Friend, CEO/Founder, Insellerate. In this episode Josh covers a variety of topics around the mortgage industry including the following:
2:31– Josh’s Journey to Insellerate
4:33 – How is Insellerate dealing with COVID-19 challenges?
6:11 – Long-term impact of COVID-19 on industry?
11:58 – Borrower engagement: what are lenders doing right/wrong?
18:43 – How do Lenders/Loan Officers stay organized with their varied communication methods with borrowers?
22:33 – Is the next “big thing” better use of existing tech and optimizing the stack?
32:56 – Tips for younger professionals
37:07 – Importance of advocacy
42:18 – Closing thoughts…
To learn more about the California MBA visit www.cmba.com and don't forget to subscribe to our podcast and stay tuned for our next episode!
