Welcome to Connect, a podcast featuring one-on-one interviews with some of the top movers-and-shakers in the mortgage industry. Our 30th episode features John Seroka, Principal, Seroka Brand Development and Joe Dahleen, SVP, Strategy & Sales, FirstClose. This episode covers a variety of topics around the mortgage industry including the following:
2:55 - What’s your take on the FHFA’s new 50bps fee increase for refis? Impact on industry?
6:51 - What’s the hottest mortgage tech trend right now that you see out there?
11:09 - Do lenders need more/new tech or to better utilize the tech that is out there already?
13:43 - How have you seen the pandemic change lender strategies – both marketing and tech?
24:14 - What about the vendor perspective – tell us what vendors need to do to become partners and not just providers?
29:05 - Let’s look into the future – what does the borrower experience look like in 5 years?
31:03 - What is one actionable thing that lenders can do right now to serve customers better?
Thank you to our sponsor, Insellerate. To learn more visit insellerate.com or call 855-973-1646
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