Welcome to Connect, a podcast featuring one-on-one interviews with some of the top movers-and-shakers in the mortgage industry. Our 43rd episode features Margaret Chiavini, Regional Vice President, Correspondent Sales West, Caliber Home Loans This episode covers a variety of topics including:
3:57 - Let’s start with your background – how did you get started in the business, and how did you end up at Caliber, in your current position?
10:09 - What has been the biggest challenge for you this year?
11:46 - What specific challenges do you think correspondent lenders have had this year, facing both the pandemic and the refi boom?
15:23 - What does the near-term future look like (2021), particularly for the correspondent side of business?
17:20 - What intrigues you about the tech side of the business, and what are you most excited to see from industry tech solutions providers in the future?
19:49 - Where do you see that industry has made the most progress in the past few years when it comes to technology adoption/implementation?
21:56 - As an investor, what are the biggest pain points for you and your correspondent customers right now?
25:22 - Switching gears, advocacy from groups like the California MBA and the national MBA were crucial in 2020 – what would you say to a colleague that didn’t understand the importance of advocacy?
28:16 – What is the Mortgage Innovators Conference all about?
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