Welcome to Connect, a podcast featuring one-on-one interviews with some of the top movers-and-shakers in the mortgage industry. In our 53rd episode, we welcome Cathleen Schreiner Gates, President, SimpleNexus.
Topics of discussion:
3:06 - Tell us about your background and what led you to SimpleNexus.
8:25 - You’ve joined a leadership team that has largely been there from the start – how has it been integrating with the others on the exec team?
11:14 - What was your most important takeaway from the recent SimpleNexus SNUG event?
16:35 - Do you think the comprehensive homeownership platform model that SimpleNexus has forwarded is the future of the customer’s experience? Why?
21:41 - What’s the state of digital/mobile closing processes?
25:21 - Where is the biggest pain point for borrowers right now, and what must industry do to fix that?
29:21 - Do you think the next few years will see more change in “ease of use” or faster turnaround for borrowers (or both/neither)?
36:37 - Why should industry solutions partners like SimpleNexus support the advocacy efforts of the California MBA/MBA?
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To learn more about the California MBA visit www.cmba.com and don't forget to subscribe to our podcast and stay tuned for our next episode!
