Listen

Description

Last week, a mental-health chatbot used by the National Eating Disorder Association suddenly began giving diet advice to people seeking help for eating disorders. The rogue chatbot had apparently been developed as a closed system, but the software developer rolled out an AI component to the chatbot in 2022. NEDA claims it was not consulted about the update and did not authorize it. The organization has now taken the chatbot offline.

https://www.adlawaccess.com/2023/06/articles/when-chatbots-go-rogue/

Kate White
kwhite@kelleydrye.com
(202) 342-8855
https://www.kelleydrye.com/Our-People/Katherine-White

Ioana Gorecki
igorecki@kelleydrye.com
(202) 342-8417
https://www.kelleydrye.com/Our-People/Ioana-Gorecki

Subscribe to the Ad Law Access blog - www.adlawaccess.com/subscribe/

Subscribe to the Ad Law News Newsletter - https://www.kelleydrye.com/News-Events/Publications/Newsletters/Ad-Law-News-and-Views?dlg=1

View the Advertising and Privacy Law Resource Center - https://www.kelleydrye.com/Advertising-and-Privacy-Law-Resource-Center

Find all of our links here linktr.ee/KelleyDryeAdLaw

Hosted by Simone Roach