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Too many small business owners making life unnecessarily hard for themselves by delivering bespoke services to each client. They either got into the habit during start-up and early business phases or believe that bespoke services, programmes or offerings create better products.

The truth is, unless you are charging top-end prices, offering bespoke services will hold your business growth back and potentially halt it altogether. In this episode, I also challenge the notion that somehow bespoke is better for our clients.

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