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If there is one life-skill people and leaders need right now it is learning how to have compassionate conversations.

The average human being and professional dislikes conflict. Mainly, this is because people find it much easier (at least in the short term) to avoid confrontation even when they know it’s inevitable.

In this episode, conflict resolution and negotiation specialist, leadership coach, and co-author of the book Compassionate Conversations, Kim Loh, shares practical insight on how to engage in tension-filled conversations in a productive and honoring way.