Welcome to our latest employment law podcast, where employment law experts Claire Merritt and Tabytha Cunningham dive into the complex topic of performance management. They explore and advise on how to manage poor performance, why its so important, the key components of a good performance management process and how to address concerns.
Find out more: https://parissmith.co.uk/your-business/employment-law/performance-management/
Show notes:
00:45
Why is performance management important? Good performance management leads to better productivity, open communication and allows managers to identify, and more importantly resolve issues.
02:20
How has performance management been affected by the pandemic? Good performance management is difficult at the best of times, and the pandemic had led many businesses to be in survival mode which means performance management slips off the radar.
05:05
What are the key components of performance management processes? The important things to remember are to be continuous, and have structure.
09:00
Claire and Tabytha discuss the importance of tailoring targets and performance criteria for individuals.
10:50
How do you set up a performance management process? Its not plain sailing! There is no ‘one size fits all’ but employers should focus on making it realistic, and investing in managers is key.
14:10
Claire and Tabytha discuss how important it is to set goals and targets that are appropriate.
15:15
How to use your system to manage those poorly performing – remember the aim is always improvement, not dismissal.
17:00
How to identify the reasons for poor performance. This could be anything from training requirements to personal issues. Managing this is an important part of good performance management.
18:30
Claire and Tabytha discuss how formal and informal performance management processes can be used together, and how they can serve different purposes.
19:00
What happens when an employee’s performance does not improve, despite a robust procedure?
23:35
Claire and Tabytha tackle a common question: how long do you set targets for?
