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4:33 Today's Topic: 95% Rule: How to Deal with Public Opinion
9:07 Point I: When you're winning, when you're on top and when you're "successful", 95% of the population will be your fan.
10:24 Point II: The remaining 5% are the people who will feel the same way about you regardless of what you're doing and status.
11:16 Point III: Do not base how you see yourself, how you feel about yourself or what you do in your work. Do not base it on what the public is saying.
12:57 Point IV: You must accept this rule, accept it as it is; human nature. Accept it and use it to your advantage.
17:15 Recap
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