We invited Dr Michael Neal from Build My Team to have a valuable conversation about most everything you need to know about incorporating an Operations Manager into your practice. Typically, the person who is designated as the "Manager" in most dental practices is the one who has been seated at the front desk the longest. A real Operations Manager is so much more than that. In fact, the correct person in this position will transform your practice, and make your life so much more simple so you can focus on what you do best - taking care of your patients.
