To support the implementation of our new strategy we are looking at how we should use people's experiences of care in our future regulatory approach.
In this podcast we hear some of our early thinking on this topic and what we will be doing next.
We also want to hear your views to help shape this work and you can feed back on our digital engagement platform - https://cqc.citizenlab.co/en-GB/folders/implementing-our-new-strategy
You can also watch a short video on this work - https://youtu.be/_naPbcqzJsw
