In our inaugural episode, we chat with Jack Lyons* and Mark Ciciarelli at Anthem Blue Cross. Anthem discusses the power of combining medical and ancillary for a full medical history to take care of the whole person. Narrow networks are the hot topic. Anthem discusses what they do differently to curate their networks to meet local needs. We also take a deep dive into Anthem’s Care Coordinator program to make accessing complex care during a crisis easy for the member as well as finding out how they are leveraging technology to make care simple.
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*This episode was recorded in November 2019. We are excited to welcome Jack Lyons as Amwins Connect Director of Sales.
