“Are banks rising to the challenge of the COVID pandemic?” It’s an obvious question but without an obvious answer. The reason: Nimble tech companies are stepping up to help consumers and businesses ahead of the best intentioned financial institutions. But with the trust factor in hand, banks can succeed with customers if--believe it--they show a willingness to experiment even as they go for small wins. Corey Gross, co-founder and CEO of Sensibill, explains how the global pandemic has revealed hopeful opportunity even in the face of tragedy.
