For all its rapid movement, fintech during the pandemic actually sent some mixed messages to those watching the revolution: certain breakthroughs popped up in weeks, while others have taken longer for the industry to embrace and adopt. Michael Ball, Senior Vice President, Markets & Strategy for IMM, discusses how e-signature technology is changing the face of banking—and why his company now, in a tongue-in-cheek way, refers to itself as “the other guys.”
