On this episode of Connected, Greg is joined by two guests from Automotive Warranty Network Inc. — Jake Trott, the vice president of account management, and Jason Tuck, the sales and marketing manager.
Warranty claims work isn't talked about very often, but it can be critical to your bottom line. Jake and Jason sat down to talk about:
-Common issues to look for before submitting warranty claims.
-What percentage of warranty ROs have some type of issue.
-How much money is left on the table or lost in warranty audits.
