On today's Connected, Greg sits down with James Dieli, warranty administrator at Beau Townsend Ford and Automotive Amplifiers contest winner. From serving hotdogs at the dealership as a kid to steering his career in the automotive industry today, James embarked on his journey early and continues to drive forward with passion and dedication.
He and Greg discuss a number of topics, including:
-The strong connections between the hospitality and automotive industries.
-The shift in mindset needed to go paperless.
-How to limit difficult conversations with customers.
