Today on Connected, Greg chats with Sam D'Arc, COO at Zeigler Auto Group and host of the Industry Spotlight podcast.
Sam regularly talks about how important it is to build a consistent culture at a large group like Zeigler with 41 stores and over 2500 employees. When asked how to build that culture, Sam says it breaks down to implementing intentional actions over a long period.
Some of his examples are:
-Ongoing leadership and development training supporting employees through their whole career.
-Leaders regularly sharing the direction and mission of the organization with all employees.
-Celebrating successes at every level throughout the dealership.
