On this episode of Connected, host Greg Uland sits down with Inga Maurer, Senior Partner at McKinsey & Company. Inga leads McKinsey's work with dealerships, aftermarket players, and OEMs, keeping her very plugged into the automotive ecosystem.
She also recently co-authored an article titled "Boosting auto sales productivity: A playbook for excellence," and as soon as Greg read it, he wanted to have her on Connected to pick her brain on the topic of dealership efficiency.
Together, the two of them dig into the information in her article and dive deeper into topics like:
-AI as a means of boosting productivity and efficiency.
-Taking an end-to-end view on customer profitability.
-How new tariffs might impact the industry.
