Karen Caterino welcomes Irina Simpson, Senior Vice President and Chief Claims Officer with PMA Management Corp., to take an inside look at the role of a Chief Claims Officer. Irina walks through her career journey and how risk and insurance careers can provide stability through socio-economic changes. She discusses internship opportunities and details on her firm’s extensive training program, work/life balance as well as how a career in claims management has a positive impact on people and businesses.