This week on Radical Reformers, Andrew talked to Adrian Brown, Chief Executive of the Windfall Trust, to explore how artificial intelligence will continue to reshape public services.
Adrian provides us with a grounding in AI and how it will inevitably touch every aspect of our lives. Most of the discussion is focused on the awesome opportunities and worrying risks that AI poses for public services. While AI might help us navigate complexity, understand data and speed up services, we must not lose sight of what it means to be human and the importance of building genuine relationships.
The pace of change is rapid, and public services must adapt quickly to keep up. Those working in public services are currently faced with the huge challenge of weighing up risk versus reward in an environment where AI is evolving at breakneck speed (even in the time it has taken you to read this!).
Can we risk having essential public services reliant on a technology we don't fully understand... can we afford not to?
If there was ever an episode to spark debate among your peers, then this is it!
