🚨 Trial Lawyer View Episode Release – Natasha Diemer | Rafferty, Domnick, Cunningham & Yaffa
🎧 What you will hear: Strategic Leadership, AI Readiness & Operational Excellence
Running a personal injury firm today takes more than great trial lawyers. It takes leadership, systems, and a strategy for change.
In this episode of Trial Lawyer View, host Jason Lazarus sits down with Natasha Diemer, Chief Strategy Officer of RDCY, to talk about modern law firm leadership, operational inefficiencies, technology adoption, hiring and training, and the future of PI law. Natasha brings candor, clarity, and deep operational insight to the question every firm is facing: How do we grow without losing who we are?
🗣️ “Change is coming, and we need to be ready.”
What you’ll learn:
⚙️ How dedicated leadership roles like CSO & COO help firms scale faster
🎯 Why onboarding and training, not staffing, are often the root of operational inefficiency
🤖 How to evaluate AI tools based on actual firm needs, not industry hype
📊 How to use KPIs and data without overwhelming your team
🌱 How to future-proof your firm through diversification and strategic planning
This episode is for law firm leaders who want to grow responsibly, operate with intention, and stay ahead of the changes reshaping personal injury law.
🎧 Listen now → https://triallawyerview.com/podcast/natasha-diemer/
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Chapters
00:00 - Introduction to Strategic Growth in Law Firms
07:12 - Operational Inefficiencies in Personal Injury Firms
13:23 - The Role of Technology in Law Firm Operations
17:03 - Navigating Marketing and Branding Strategies
26:25 - Aligning Leadership and Staff for Change
30:04 - Balancing Data with Qualitative Factors
34:53 - Future Trends in Personal Injury Law Firms
38:16 - Collaboration and Community in Legal Practice
