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2022 is here, and we’re back with Second Opinion! We’re looking forward to another year of exploring the latest innovations, transformations, and breakthroughs in the care delivery space, and more excitingly, how you can get involved.

In this episode, we’re digging into the world of patient services – looking at what they actually are, why they’re crucial to the future of our healthcare systems, and how you can take your first steps in building them for your patients.

Shrinivas Anikhindi, Life Sciences Consultant at PEN discusses:

➡ The PEN perspective on the importance of patient services in evolving the pharma-patient relationship

➡The gap between inpatient and outpatient and the untapped value it holds

➡The 123's of Patient Support Programmes and the evidence for the impact they have on health outcomes for patients

➡The journey to develop patient services and how you can implement these support systems in your own launch strategy

If you’re in the life sciences or pharmaceutical space dealing with patient experience and you’re keen to be part of accelerating the industry forward to deliver care that puts the patient at the centre, then you won’t want to miss this episode.