My answer is yes.
Sure, you'll get the strange, one-off questions from time to time, but you will be able to engage with someone as if they are walking right into your office.
Shy of getting on a phone call or meeting someone in person, live chat gives a lead that availability to ask questions that your website doesn't have answers to.
Having that quick chat can mean the difference to landing a gig or not.
In this episode, I share with you why I use it and the benefits it's given my business, not just from getting clients.