Dive into a revealing chat with Joseph McLaughlin, the CEO who's been a cornerstone to a financial firm’s 32 years of growth, boasting astounding staff and client retention rates. Explore mentorship, company culture, and the genuine art of becoming indispensable.
Here are a few of the topics we’ll discuss on this episode of Better People Podcast:
- Secrets to a 98% Client Retention.
- Key to Thriving in Your Career.
- Philly CEO's Lifelong Company Tenure.
- Mentorship & Growth in Corporate.
- Cultivating an Essential Service.
Resources:
Connect with Joseph McLaughlin :
Connect with our hosts:
Quotables:
- 10:10 - Whenever I'm thinking about assessing our status, I'll always ask myself, are our company's values clear? And are they being, are they achievable? Are they being communicated effectively across all levels of the company? And are team members enjoying a consistent experience across departments? And I think, you know, the average person spends about a third of their lifetime in work. And so to make those days matter, you have to have a cultural positive relationship and a sense of community in your company in order for people to achieve and thrive.
- 16:36 - If you alienate your peers, you won't need any other corporate enemies. And it's so important that people understand how well you get along with others and, you know, work on your leadership skills first with your peers, and then it'll be recognized by people in the top mentorship, you know, within the company. You can make a phone call and have somebody outside your company to be a mentor, but it's more important, important to identify people within the company, to be your mentor and to push you along.
- 15:52 - So I think it's really important that young people have that in mind. You know, the other lessons are never, you know, integrity is at the forefront of everything that you should do, and you should never deviate away from that. Every day you're building your reputation and integrity and telling the truth and being honest is most important. You know, personally, I think that lessons where, and word don't wait for things to happen, you have to make them happen.
- 21:44 - But as I mentioned before, you gotta grow where you're planted and give the job an opportunity and give it your best. But sometimes you're at a roadblock and, or you know, you want a different opportunity and you have to look elsewhere. You know, don't wait for somebody to call, you know, make it happen yourself, reach out to, that's why I think it's really important for people to stay connected to their college or to their, or to their high school, because opportunities will arise through those, through those organizations as well.
- 20:09 - And so for people out there that are starting their careers and are just, you know, just learning, just trying to figure things out, I think seeking a mentor is the best thing they can do. And I also think of them are nervous to do so. So my question really was to say people are gonna be really open to that, and I do think you have to take responsibility for seeking that out yourself unless your organization has a formal mentorship program. But if they don't, seek it out on your own, you know, find a mentor, find somebody that you can go talk to. I do think it's critical for your success.
