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👨‍⚕️ Bob “the Retail Doc” works to cure retail’s illnesses. 01:46

👦 He was a very curious kid, and some thought he would be a scientist, but he chose to be a performer. 04:51

🏡 Bob worked many different jobs early in his career, and he surprisingly found that he loved retail. 06:07

🎭🎶 On music, writing to 20 conductors on Broadway in the ‘70s, and ending up in retail. 07:08

🛒 It's hard to convert "just-looking" into "I'll take out my wallet." 09:06

🫂 People who feel they matter, purchase more 

(Another line) The secret sauce of retail is discovery. 13:13

💲 Retail is mindless in most cases, with too much noise and distractions. 17:49

Connect with Bob: www.retaildoc.com

Connect with us: www.thoughtpartnergroup.com