Maximizing Relationships with Your VRBO Account Manager: Insights from Jenny Davis
In this episode of Casa Cast, host Steve welcomes Jenny Davis from VRBO, the account manager for Casago. Jenny shares insights into her background, having moved from San Diego to Texas, and her journey from teaching to working at VRBO. The episode focuses on the six ways to utilize your account manager better. These methods include setting up quarterly meetings, building strong relationships, leveraging available reports and data, optimizing photos and listing descriptions, ensuring amenities optimization, and understanding technical support and escalation processes. Jenny emphasizes the importance of regular communication, data-driven optimization, and the partnership between property managers and account managers. The discussion also touches on making properties 'RENTAGRAMALE' by enhancing their appeal for social media.
Jenny also gave us a new hotline number for only enterprise accounts. As an owner of Casago, all of our partners can use this exclusive number 1-833-905-4530
00:00 Introduction to Casa Cast
00:15 Meet Jenny Davis from VRBO
00:41 Jenny's Journey: From San Diego to VRBO
03:24 Six Ways to Utilize Your Account Manager
08:27 Optimizing Listings and Amenities
16:45 Technical Support and Escalation
19:39 Final Thoughts and Farewell
