In our second episode, Eli Weiss, Director of CX + Retention @ OLIPOP, joins Stephanie and Matt and shares mild & spicy takes on customer experience as a PROFIT center, not a cost center, personalized doesn't mean its personal, and playing the long game as a brand.
Season 1 is proudly sponsored by Postscript, a leading SMS platform for growing Shopify stores.
Click HERE for your Postscript 30 Day Free Trial.
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