It’s a big celebration for Defining Hospitality! We celebrate a year of podcasting with some of Dan’s most popular guests. Throughout the past year, we have heard many great stories and learned so much about what hospitality means to those who work in this beautiful industry. Listen in as Dan guides us through some of his favorite clips and conversations for this week.
Takeaways:
- Even though there are devastating moments, there are silver linings that lead to greater opportunities. Use the difficult times as your inspiration to push forward.
- There is a shift in how to interact with design from the perspective of hotels. You have to keep in mind who you are designing for and create memorable experiences.
- The true reason hospitality exists is to bring people closer together. It helps to strengthen the common bond between people.
- Every project you work on will be narrative driven and it should reflect the values of the community the project is in.
- Providing a welcoming environment and a certain level of service in a hotel is something that can never be replaced by a robot or an Airbnb.
- Part of hospitality is how you make people feel. You want each and every guest to leave with the best experience they have ever had.
- Hospitality is like a gathering spot for everyone to come together and find out how close we all are to each other.
Quote of the Show:
"I walk away from each conversation completely energized. And I think that also taps into what makes our industry so special to really put others first we must excel at openhearted listening"
Links:
Ways to Tune In:
Defining Hospitality is produced by Ringmaster, on a mission to create connections through B2B podcasts. Learn more at https://ringmaster.com/
