Dr. Chloe Carmichael is a world renowned psychologist, entrepreneur, and public speaker. She is also the author of “Nervous Energy - Harness the Power of Your Anxiety”, teaching people how to manage their anxiety. She’s here to give a unique perspective on the overlap between hospitality and psychology. Listen to this week’s episode as she shares #hospitality insights with Dan Ryan today!
Takeaways:
Quote of the Show:
2:10 “When I even saw the title of your podcast, Defining hospitality, I got really curious about the etymology or the Greek roots of that word. So I was just looking it up and noticing that the Greek word in ‘hospa’ is going to be traced to caring for people. Not only as a host, but that it also pertains as a guest. And I thought it was interesting to see it was the same route that we applied to hospital.
So I personally have almost had that emergency room feeling like, get me to a fine dining experience or a great hotel. I need that, my soul needs to be taken care of. Because actually also in psychology, the Greek word, ‘psyche’ traces to spirit. So I do think that there's so much overlap with psychology and hospitality, that level of empathy that we need to bring to people.
Links:
Shout Outs:
0:14 Deepak Chopra
0:57 Entrepreneur Organization
20:26 Zone of Control technique
33:42 Baker McKenzie law firm
34:15 Corporate Counseling Associates
36:42 Flatiron District
50:31 YPO event
Ways to Tune In:
