The hospitality industry is incredibly diverse as a whole, but not when it comes to the higher up positions. That’s what today’s guest wants to change for the better. Damon Lawrence, the Co-Founder of Homage Hospitality, is working with Howard University to create an outstanding hospitality program at his alma mater, Howard University. Listen to this week’s episode as he shares #hospitality insights with Dan Ryan today!
Takeaways:
Quote of the Show:
7:58 “Hospitality really is a feeling. What I've always noticed,whether it's traveling or I'll be working in this space, is how do you make somebody feel when they enter into your space or a space that you have dominion over?
Just because you are a hospitality brand doesn't mean that you wouldn't exude or create a hospitable experience. So hospitality really is how you make people feel. Whether they're dining at your restaurant or dining at your home. Like I said before, understanding what everyone goes through and making sure that you can put people in the best position to succeed, creates that hospitality experience that you want to provide to your consumers.”
Links:
Shout Outs:
1:11 Thompson Hotel
1:34 Jason Pomerantz
1:35 Stephen Brandman
1:57 St. Regis
1:59 Ritz Carlton
2:00 Four Seasons
3:33 Craigslist
10:33 Howard University
10:49 University of Louisiana, Lafayette
11:33 Mardi Gras
12:20 Halle Berry
12:22 Paula Patton
19:27 Independent Lodging Congress
20:14 Arne Sorenson foundation
20:17 Marriott foundation
23:28 ALIS Conference
25:21 Determine by Design
25: 24 Kia Weatherspoon
36:00 LGBTQ
51:39 HDAC (Hospitality Diversity Action Council)
52:58 Bashar Wali
53:00 Nina Grondin
53:03 Aaron Anderson
53:07 Stacy Shoemaker
Ways to Tune In:
